Cookie Policy

By visiting our website and using our services, you understand and agree to the way we treat personal data in accordance with our privacy policy. We respect your privacy and your right to control your personal data. Our guiding principles are simple. We will be open about what data we collect and why. Please take a moment to read them. This is important!

Privacy policy and cookies

CARTESIAM respects your privacy and the right to control your personal data. Our guiding principles are simple. We will be open to inform you about the data we collect and why. We will protect your data as if it were our biggest trade secret.

The CARTESIAM (“Company”) Privacy Policy describes what data we collect, the purpose of the processing, how you can control your own data and how to contact us. This Privacy Policy applies when you use applications, web pages and services that are included in an application or on a website operated by the Company. CARTESIAM’s DPO is a person personally responsible in accordance with these conditions and is responsible for processing in accordance with the legislation in force.

Here is a summary of what you can expect when you visit our website 

  • We monitor your web activity for marketing purposes
  • We collect personal information for marketing and communication purposes.
  • We process personal information by sending it to integrated email and customer relationship management (CRM) systems for marketing and customer relations purposes;
  • We store personal information in our databases for analysis purposes.
  • Your behaviour and activity on the Web may be used for marketing purposes such as targeting and marketing analysis.

What personal data do we collect ? 

CARTESIAM collects information primarily from you as a customer. Examples of personal data that we may collect are your company name, your name and other contact details such as telephone number, e-mail address or physical address. CARTESIAM may update your information from other public records if necessary to maintain a good maintenance of the data repository.

Cartesiam registers the personal data related to :

1. a) Notification of a service offered through the various platforms offered by the Company.

  1. b) When you enter your e-mail address or mobile phone number on the site.
  2. d) If you contact us by e-mail, telephone, through our websites and social media.
  3. e) If you sign up for a subscription by email.
  4. f) Your visit to our websites and when accessing our application, including, but not limited to, traffic data, location data, blogs and other communication data, such as IP address, type of device, operating system and type of browser used for the visit.

Collection with consent 

By clicking on the “Close” button, you consent to the use of the personal data (company, name, telephone number and e-mail address) that you enter in forms in various places on this site for marketing purposes for the services to which you are exposed when you are asked to fill in your personal information. We also collect your IP address, geographic location and interests to better tailor our marketing to your needs.

By clicking the “Close” button, you also agree that we may add a third party cookie to your computer from the Company. This cookie will track you and your online behavior on other websites in order to provide you with marketing based on your online behavior.

How we use the information we collect? 

The Company processes personal data primarily for the purposes indicated below and for any other purpose mentioned at the time of collection:

  • To perform the functions through one of the platforms offered by the Company;
  • To enable good customer service, such as handling your requests, correcting incorrect information or sending information you have requested, e.g. newsletter, white papers, documentation;
  • To manage customer profiles, conduct analysis and market research;
  • For system administration and to obtain statistical data on the behaviour and usage of our users;
  • To develop, deliver and improve our products and services by analyzing your behavior on our websites and applications.
  • Personal data is also used for analytical purposes to perform segmentation and targeting in order to develop personalized offers and services.
  • To send you information and promotions by SMS, email, app, push or other digital contact channels such as social media since you have an active customer relationship with us;
  • To contact you via the app, SMS, email or post about other offers, promotions or services that we think may be of interest to you, please note that you may opt out of this promotion at any time;
  • To provide you with relevant recommendations, offers and personalised services based on the needs of others who behave similarly to you;
  • To help us develop our site and application to be more useful and improve your user experience of the services offered by the Company by customizing the display of the services to your profile;
  • To send important messages as a communication about changes to our Legal Notice;

We may share information with other companies that process data on our behalf in order to perform our services, i.e. analysis, distribution or other services to maintain and enforce our terms of use and delivery. However, the processing of personal data always guarantees a high level of security and confidentiality.

The company only cooperates with partners that process personal data within the EU/EEA or with companies that maintain the same level of protection as in the EU/EEA, for example by adhering to the so-called Privacy Shield Agreement between the EU and the USA.

About cookies

When you use our site and our application, personal data may be collected through the use of cookies. This can only be done with separate consent. This will store information about your use and the pages visited. This may include technical information about your device and Internet connection such as operating system, browser version, IP address, cookies and unique identifiers. When you visit our websites where our services are presented, different techniques may be used to recognize you in order to learn more about our users. This may be done directly or through the use of third party technology.

Right to oblivion, storage and disclosure of personal data 

You may withdraw your consent at any time by contacting us via the “contact us” function.
The processing complies with current legislation and means that personal data is not kept for longer than necessary for the purposes of the processing. The Company will retain your personal data for as long as you have a business relationship with us. For marketing purposes, information older than 4 years is not used. This implies that the data will be deleted when it is no longer relevant or necessary for analysis or direct marketing purposes for which it was collected. Some information may be kept longer if necessary due to other legal requirements. However, the processing of personal data always guarantees a high level of security and confidentiality.

Your rights and choices

You have rights to your personal data and you can request the modification or destruction of your saved data. The Company will rectify, on its own initiative or on the customer’s initiative, any data found to be incorrect. You can also request at any time that your data be deleted or that their use be restricted by contacting us (see “How to contact us”). If you believe that we are not respecting your rights, please contact the Company or contact the Data Protection Authority in your country at http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_fr. htm.

You may opt-out of receiving marketing communications from us at any time by updating your account settings by clicking “Unsubscribe” in the email and SMS communications we send you. You are always welcome to contact our customer service department to help you opt out of our communications.

Links to other sites

In the event that our site contains links to third party websites, websites or documents published by third parties, these links are provided for information purposes only. Since the Company has no control over the content of these websites or materials, we are not responsible for their content. The Company is also not responsible for any damages or losses that may result from the use of these links.

How to contact us? 

For more information on the management of personal data or if you have any questions, please do not hesitate to contact us:

CARTESIAM: 9 Boulevard de Strasbourg, 83000 Toulon.

contact@cartesiam.com